Protecting your personal data is our top priority at bt999. This privacy policy clearly outlines what information we collect, why we collect it, and how it is kept secure. No hidden details.
Full name, date of birth, National ID number (KYC)
Mobile number, email address
Login history, gaming & betting activity
Deposit and withdrawal amounts, dates, and methods
IP address, browser type, device model
Records of Customer Service Interactions
Bt999 (bt999.my) is fully committed to protecting the privacy of your personal information. This Privacy Policy applies to all users who access services through the bt999 website, mobile app, or any other digital channel. By creating an account or using our services, you agree to this Privacy Policy.
Bt999 believes every individual should have control over their own data. This policy is written in plain, straightforward English so that all users can fully understand it. Rather than burying things in legal jargon, we want to be direct: your data belongs to you, and bt999 respects that.
Bt999 only collects your information for specific, defined purposes. Collecting unnecessary or excessive data goes against bt999's policy. bt999 collects information solely for the following reasons:
Bt999 handles all collected data with full responsibility. Your name and contact details are used for account verification, sending important notifications, and providing customer service support. Transaction data is used for resolving financial disputes and detecting suspicious activity.
Bt999 uses usage data and device information to identify technical issues on the platform, prevent security threats, and improve the user experience — for example, detecting when a page is loading slowly or when a game has a technical error. This data helps resolve problems efficiently.
Bt999's analytics team reviews aggregate statistics — such as which games are most popular or when the platform sees the highest traffic — but this analysis is always performed on collective data. Individual user data is never analyzed separately.
Bt999 never sells your personal data. This is a core principle that will not change under any circumstances. However, limited information may be shared with third parties in specific situations:
Bt999 uses the highest industry-standard technology to protect your data. Security measures operate across multiple layers so that overall protection remains intact even if one layer is compromised.
When you visit bt999.my, cookies are stored in your browser. Cookies are small text files that help the website remember your preferences and keep your session active. bt999 uses three types of cookies:
| Cookie Type | Purpose | Duration | Can it be disabled? |
|---|---|---|---|
| Essential Cookies | Login sessions, security tokens | At End of Session | No (Required) |
| Functional Cookies | Remembers language, game preferences, and screen settings | 30 Days | Yes |
| Analytics Cookies | Page visit statistics, error detection | 90 days | Yes |
To disable cookies, you can adjust your cookie preferences in your browser settings. Please note that disabling essential cookies will prevent you from logging in and using bt999's services properly.
You have several important rights over your personal data at bt999. To exercise any of these rights, email support@bt999.my or reach out via live chat.
Bt999 does not store your information indefinitely. As a general rule, data required for account operation is retained while the account is active, and for a defined period after the account is closed.
Once the designated retention period expires, bt999 securely deletes or anonymizes the data. The deletion process is reviewed on a regular basis.
Bt999 strictly prevents anyone under the age of 18 from creating an account or using its services. bt999 does not knowingly collect any data from minors.
Date of birth is verified at registration. If an account holder is subsequently identified as a minor, the account is closed immediately, all personal data is deleted, and any deposited funds are returned.
Bt999 may update this Privacy Policy to reflect changes in technology, legal requirements, or business operations. When significant changes are made, members are notified through the following methods:
Continuing to use bt999 after receiving a change notification means you accept the updated policy. If you do not agree to the new terms, you may close your account and receive any valid remaining balance.
If you have any questions or concerns about the privacy policy, feel free to reach out to bt999. Our privacy team typically responds within 48 hours.
Many online platforms talk about privacy while quietly selling user data to advertisers. bt999 is different. bt999's revenue comes from gaming commissions — selling user data has never been, and will never be, part of its business model. This isn't just an ethical commitment; it's also aligned with bt999's own interests.
Furthermore, bt999's payment system is designed so that your bKash or Nagad PIN and bank passwords never reach bt999 — all transactions are completed entirely within your mobile banking app. bt999 only receives a transaction confirmation.
In today's digital world, the security of personal data is a critical concern. Before signing up for any online service, people naturally want to know — where will my mobile number, name, or financial information end up? bt999 answers that question directly, because we believe transparency is the foundation of trust.
When you register with bt999, you provide your name, date of birth, and mobile number. This information is stored because a secure account cannot be created without it. Your mobile number is needed for login verification and OTP delivery. Your date of birth is used for age verification, which is a legal requirement to confirm that users are 18 or older. bt999 does not request any additional personal information beyond what is necessary to provide its services.
A common misconception among online gaming users in Bangladesh is that these platforms obtain their bKash PIN or banking credentials. This is not the case with bt999. When making a payment, you send money directly from your own bKash app to a designated number. The entire transaction goes through bKash's own encrypted system — bt999 only receives a transaction confirmation. Your bKash PIN and account details are never visible to or accessible by bt999.
Keep this important point in mind to protect yourself from fraud at bt999: no bt999 representative will ever ask for your password, OTP, or payment PIN — by phone or message. If anyone requests this information in bt999's name, they are a scammer. All financial dealings with bt999 should be conducted exclusively through the bt999.my website or official support channels. bt999 actively monitors for phishing attempts and reports any identified cases to the relevant authorities.
Bt999's Privacy Policy is aligned with international standards. The European Union's GDPR (General Data Protection Regulation) is considered the world's most rigorous data protection law. bt999 voluntarily adheres to these standards for the benefit of its users, even though they are not legally mandated in Bangladesh. This is bt999's own initiative — a reflection of its commitment to its members.
Many users aren't fully aware of how cookies work. bt999.my uses three types of cookies. The first are essential cookies, which keep you logged in — without these, the platform cannot function. The second are functional cookies, which remember your preferences such as language or display settings. The third are analytics cookies, which help bt999 identify pages with issues or features that are used most frequently. The latter two types of cookies can be disabled from your browser settings.
Your gaming history and betting records are stored at bt999 for several reasons. First, they serve as your own personal reference — you can review which bets you placed, how much you wagered, and which ones you won. Second, if a dispute arises, these records allow for a fair and impartial resolution. Third, this data is essential for responsible gaming tools — for instance, if bt999's system detects that a user's gaming pattern is becoming unusual, a precautionary alert will be sent.
Many users in Bangladesh ask – does bt999 share my data with advertising companies? The answer is no, never. It simply has no place in bt999's business model. bt999's revenue comes from gaming commissions, not advertising. Selling your data is neither profitable nor ethical for bt999. That said, you may receive relevant offers from within the platform – for example, if you frequently place cricket bets, you'll receive cricket-related bonus offers. This is based on bt999's own internal analysis, not data shared with any outside company.
All communications on bt999 are protected with bank-grade encryption. Your data cannot be read by any third party while in transit over the internet.
Bt999 never sells your personal information to third parties. This is a core principle of bt999 that will not change.
Bt999 never sees or stores your bKash, Nagad, or bank PIN or password. All transactions are completed within your own app.
You have the right to view, correct, delete, or transfer your data. Any request will be fulfilled within 30 days.
Bt999 does not store data indefinitely. Each category of data has a defined retention period, and once that period expires, it is securely deleted.
Bt999's privacy policy is written in plain English so every user in Bangladesh can fully understand it. No legal jargon.
Register today with full confidence in bt999's privacy policy. Get started with just ৳200 via bKash and claim your welcome bonus.
Your data is secure, your payments are safe, and our games are fair. Join the platform trusted by over 500,000 users in Bangladesh today.